Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how Adipta Oils and its affiliates (collectively “J A PACKERS PRIVATE LIMITED,” “we,” “our,” or “us”) collect, use, share, and protect your personal data through our platform: https://adiptaoils.com/.

By visiting this Platform, providing your information, or availing of our products and services, you expressly agree to be bound by the terms of this Privacy Policy and the applicable laws of India.

1. Collection of Information

We collect personal data to provide a seamless experience and to fulfill your orders. This includes:

  • Registration Data: Information provided during sign-up, such as your name, date of birth, shipping address, telephone number, and email ID.
  • Verification Details: Information shared as proof of identity or address where required.
  • Sensitive Data: With your explicit consent, we may collect payment instrument information (bank account, credit/debit card) or physiological information to enable specific Platform features, in accordance with applicable law.
  • User Behavior: We may track your preferences and interactions on our Platform to analyze and improve our services on an aggregated basis.

2. Usage of Your Data

We utilize your personal data to power the Adipta Oils experience, specifically to:

  • Fulfill and track your orders.
  • Enhance customer experience and troubleshoot technical issues.
  • Inform you about online/offline offers, products, and updates.
  • Detect and protect against error, fraud, and other criminal activity.
  • Conduct market research and surveys to improve our botanical offerings.

Note: You may opt-out of marketing communications at any time using the “unsubscribe” link in our emails.

3. Sharing and Disclosure

To facilitate our services, we may share your data with:

  • Internal Affiliates: Our group entities and corporate affiliates for service accessibility.
  • Third-Party Partners: Service providers including logistics partners, payment gateways, and reward programs.
  • Legal Requirements: Government or law enforcement agencies when required by law, or in good faith belief that disclosure is necessary to respond to subpoenas or court orders.

4. Security Precautions

Adipta Oils adopts rigorous physical, electronic, and procedural safeguards to protect your data from unauthorized access, loss, or misuse. While we adhere to strict security guidelines and offer secure server access, please be aware that data transmission over the internet carries inherent risks beyond our control. Users are responsible for maintaining the confidentiality of their login credentials.

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

  • Account Deletion: You may delete your account via your Profile Settings. Please note that pending claims, shipments, or grievances may delay the deletion process.
  • Anonymization: We may continue to retain your data in an anonymized form for analytical and research purposes.

6. Your Rights and Consent

  • Access & Rectification: You may access, update, and correct your personal data directly through the Platform.
  • Withdrawal of Consent: You may withdraw your consent for data processing at any time by writing to our Grievance Officer (details below). Please use the subject line: “Withdrawal of consent for processing personal data.”
  • Cross-Border Note: We do not offer products outside of India; your data is primarily stored and processed within India.

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to check this page regularly for the latest information.

Contact & Grievance Redressal

In accordance with the Information Technology Act and rules made there under, the contact details are provided below:

J A PACKERS PRIVATE LIMITED Address: D-34, SITE-C, SIKANDRA, AGRA, Uttar Pradesh, 282007

Email: adiptaoil@gmail.com

Phone: +91 6396444693